2025 Ultra Flow Catalog - Flipbook - Page 90
ORDERING INFORMATION
ORDERING
HOURS
Monday through Friday 8:00 AM to 4:30 PM
ORDERING
Phone orders at (866) 827-2534 can be placed during regular
business hours.
Online orders at www.ultrafl w.com can be placed 24 hours a day,
365 days a year.
We make every effort to ship from the Ultra Flow warehouse closest
to your receiving address, but we make no guarantee every product
is stocked in every warehouse. This Wholesale Edition catalog is
produced for the wholesale trade only, possession of this catalog is
not an offer to sell.
TERMS
We accept the following credit cards: Visa, MasterCard, Discover,
and American Express. No shipments are sent C.O.D. 2% 10/ Net 30
on approved accounts. Any invoice past 30 days will delay future
shipments. Ultra Flow reserves the right to change the prices and
specifications f equipment and/or material without notice.
MINIMUM BILLING
Minimum invoice amount is $25.00. Orders not reaching the
minimum amount are subject to a $10.00 service charge, which
will be added to the invoice.
SHIPPING
Most shipments are made within 24 hours on business days via UPS.
All shipping charges are FOB Windsor, CT. Shipping charges will be
prepaid and added to invoice.
Some heavy or large items must be shipped via Freight Carrier.
Monday to Friday freight carrier delivery is to back of truck and does
not include carrying the item into the building, un-packaging, or lift
gate service to unload the shipment. If a dock or forklift is not available, lift gate service is available for an additional charge.
RECEIVING MERCHANDISE: UPS
Inspect your shipment when it is delivered. If your package has arrived damaged, or otherwise tampered with, notify your UPS delivery
person immediately. Customers are responsible for checking their
order when it arrives to ensure that all items are present. If there
are any discrepancies, please notify us immediately, within seven (7)
days. If not, Ultra Flow is not responsible for missing items.
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RECEIVING MERCHANDISE: FREIGHT CARRIERS
Upon delivery, it is extremely important to carefully unpack and
inspect the contents thoroughly for any indication of damage before
signing the carrier’s freight bill of lading. The driver is required to
wait during the inspection. If damage is found, the shipment should
be refused; the driver is required to take the shipment back. If the
outside packaging is damaged, but the contents are not, you should
accept the shipment, but make a note on the freight bill that the
outside packaging was damaged. This will protect your rights in the
event there is concealed damage.
By signing the carrier’s freight bill, without any notations of
damage, you are agreeing the shipment was delivered in good
condition. Any damage found after that point, should be directed to
the freight carrier in the form of a concealed damage claim. Ultra
Flow has no recourse to file a freight damage claim once the
shipment was signed for as received in good condition. Ultra Flow’s
responsibility ceases upon the shipment’s acceptance by the
recipient.
ORDER TOLL-FREE
(866) 827-2534
866-TAP-A-KEG
ORDER ONLINE
WWW.ULTRAFLOW.COM
Ask your sales representative to make your account web accessible
